MOTUS INSTITUTE

CODE OF ETHICAL PRACTICE

Effective date: 29 July 2026
Last updated: 29 July 2026

1. PURPOSE

Motus Institute is committed to maintaining high standards of safety, integrity, professionalism, fairness and accountability.

This Code of Ethical Practice establishes the minimum standards of conduct expected from people who study with, work for, represent or maintain a professional association with Motus Institute.

The Code is intended to:

  1. protect clients, learners and members of the public;

  2. promote safe and competent Pilates instruction;

  3. establish clear professional boundaries;

  4. support honest and ethical business practices;

  5. protect the integrity of Motus Institute education and certification;

  6. promote respectful and inclusive learning and working environments;

  7. guide ethical decision-making;

  8. provide a basis for addressing misconduct; and

  9. support continuous improvement within the Pilates profession.

This Code is practical guidance as well as a standard of conduct. It cannot anticipate every situation. Where a matter is not expressly addressed, individuals must act consistently with the principles, purpose and spirit of this Code.

2. ABOUT MOTUS INSTITUTE

Motus Institute is operated by:

Tradii, Inc.
A Delaware corporation
Operating the Motus Institute brand

In this Code:

  • “Motus Institute”, “Tradii”, “we”, “us” and “our” mean Tradii, Inc.;

  • “client” means a person receiving Pilates, movement, fitness, education or related professional services;

  • “learner” means a current, former or prospective Motus Institute student, course participant or assessment candidate;

  • “graduate” means a person who has completed a Motus Institute course or certification pathway;

  • “professional” means an instructor, teacher, assessor, educator, mentor, employee, contractor or graduate acting in a professional capacity;

  • “Services” means Motus Institute courses, assessments, memberships, challenges, communities, communications and related services; and

  • “Code” means this Code of Ethical Practice.

3. WHO MUST FOLLOW THIS CODE?

This Code applies, as relevant to their role, to:

  1. Motus Institute students and assessment candidates;

  2. Motus Institute graduates;

  3. instructors and teacher trainers;

  4. assessors and moderators;

  5. mentors and guest educators;

  6. Tradii employees;

  7. contractors and consultants;

  8. community moderators;

  9. ambassadors and representatives;

  10. affiliates acting on behalf of Motus Institute;

  11. volunteers;

  12. people attending or contributing to Motus Institute events;

  13. people using Motus Institute communities or learner platforms; and

  14. any person who publicly represents that they act for, teach for or are professionally affiliated with Motus Institute.

Graduates are expected to follow this Code when:

  1. representing themselves as Motus Institute trained;

  2. using a Motus Institute certificate or credential;

  3. participating in Motus Institute Services or communities;

  4. performing services on behalf of Motus Institute; or

  5. engaging in conduct that materially affects the integrity or reputation of a Motus Institute credential.

Employees and contractors must also comply with any applicable employment agreement, contractor agreement, workplace policy or professional standard.

4. CORE ETHICAL PRINCIPLES

Everyone covered by this Code must seek to uphold the following principles.

4.1 Safety

Place the physical and psychological safety of clients, learners and colleagues ahead of personal, financial or reputational interests.

4.2 Integrity

Act honestly, keep appropriate promises, disclose relevant conflicts and do not mislead others.

4.3 Competence

Provide only services for which you have appropriate knowledge, skill, experience and authority.

4.4 Respect

Treat all people with dignity, fairness and consideration.

4.5 Accountability

Accept responsibility for your conduct, decisions, representations and professional development.

4.6 Confidentiality

Protect personal, health, business, assessment and other confidential information.

4.7 Inclusion

Provide an environment free from unlawful discrimination, harassment, humiliation and exclusion.

4.8 Professional independence

Use professional judgement in the interests of clients and learners, without allowing commercial pressure, personal relationships or improper influence to compromise decisions.

4.9 Evidence-informed practice

Seek to provide instruction and education that are consistent with current knowledge, sound professional reasoning and the limits of available evidence.

4.10 Continuous improvement

Recognise the limits of your knowledge, remain open to feedback and continue developing your competence.

5. COMPLIANCE WITH LAW AND PROFESSIONAL OBLIGATIONS

A person covered by this Code must:

  1. comply with laws applying to their work and location;

  2. comply with mandatory reporting and safeguarding duties;

  3. hold any licence, registration, permit or certification legally required for their role;

  4. comply with workplace health and safety requirements;

  5. comply with privacy and data-protection obligations;

  6. comply with consumer-protection and advertising laws;

  7. comply with applicable professional and insurance requirements;

  8. follow the lawful policies and procedures of the facility in which they work; and

  9. obtain appropriate advice where they are uncertain about a legal or professional obligation.

Motus Institute courses are offered to learners in multiple jurisdictions. Completion of a Motus Institute programme does not itself guarantee that a graduate satisfies every local licensing, insurance, registration, employment or professional-association requirement.

Each graduate is responsible for determining the requirements applying where they intend to practise.

6. DUTY TO PRIORITISE SAFETY

Professionals must take reasonable steps to provide services safely.

This includes:

  1. maintaining a safe teaching environment;

  2. inspecting the exercise area for foreseeable hazards;

  3. checking equipment before use;

  4. following equipment manufacturers’ safety instructions;

  5. selecting exercises appropriate to the client and environment;

  6. providing clear setup, movement and safety instructions;

  7. supervising clients appropriately;

  8. using suitable progressions and regressions;

  9. responding appropriately to pain, distress or concerning symptoms;

  10. stopping an activity where continuing creates an unreasonable risk;

  11. maintaining appropriate emergency procedures;

  12. knowing how to contact emergency assistance; and

  13. reporting hazards, incidents and injuries as required.

Professionals must not encourage a client to continue an activity merely to complete a session, achieve a performance target or create social-media content when it is unsafe to do so.

7. SCOPE OF PRACTICE

Professionals must practise within the limits of their education, competence, experience, legal authority and insurance.

A Pilates instructor may generally:

  1. teach Pilates and movement principles within their competence;

  2. demonstrate and cue exercises;

  3. provide general exercise modifications;

  4. support general fitness, movement and wellbeing goals;

  5. observe movement and provide non-diagnostic feedback;

  6. encourage appropriate progression;

  7. provide general educational information; and

  8. refer a client to another qualified professional.

Unless separately qualified and legally authorised, a Pilates instructor must not:

  1. diagnose an injury, illness or medical condition;

  2. claim to provide medical treatment;

  3. claim to provide physiotherapy or rehabilitation treatment;

  4. prescribe or alter medication;

  5. provide psychological treatment;

  6. provide individualised dietetic or clinical nutrition treatment;

  7. perform a restricted healthcare procedure;

  8. advise a client to disregard a healthcare professional;

  9. represent a general movement observation as a medical diagnosis; or

  10. continue working with a condition that is outside their competence.

A person who holds an additional professional qualification may practise within that separate scope, but must clearly identify the capacity in which they are acting.

8. PROFESSIONAL REFERRAL

A professional must recommend that a client seek advice from an appropriately qualified healthcare or allied-health professional where:

  1. symptoms fall outside the professional’s scope;

  2. a client reports unexplained or persistent pain;

  3. a client experiences chest pain, fainting, severe dizziness or unusual shortness of breath;

  4. a client reports a recent injury, surgery or significant medical diagnosis;

  5. the professional is uncertain whether exercise is suitable;

  6. a condition requires clinical assessment;

  7. the client’s needs exceed the professional’s competence;

  8. progress is inconsistent with reasonable expectations; or

  9. continuing without further advice could create an unreasonable risk.

Referral must not be presented as a diagnosis.

Professionals should not discourage clients from seeking medical or allied-health advice.

9. PRE-EXERCISE INFORMATION AND SCREENING

Professionals must use a reasonable process to identify information relevant to safe participation.

Depending on the context, this may include asking about:

  1. current injuries;

  2. recent surgery;

  3. pregnancy or postnatal status;

  4. relevant medical conditions;

  5. pain or movement restrictions;

  6. dizziness, fainting or balance concerns;

  7. medications affecting exercise tolerance;

  8. previous exercise experience;

  9. healthcare advice or restrictions; and

  10. emergency contact information where appropriate.

Screening does not authorise an instructor to diagnose a condition.

The level of screening should be appropriate to the type of service. A live individual session may require more information than a general prerecorded online class.

Where information indicates that clearance or further professional advice is appropriate, the instructor must explain this clearly and avoid providing services beyond their competence.

10. INFORMED PARTICIPATION AND CONSENT

Clients and learners must receive sufficient information to make a meaningful decision about participation.

Professionals should explain, as relevant:

  1. the nature of the service;

  2. what the session or assessment involves;

  3. expected physical demands;

  4. material risks and limitations;

  5. available alternatives or modifications;

  6. any cost or cancellation obligation;

  7. the use of physical touch;

  8. whether a session will be recorded;

  9. how personal information will be handled; and

  10. the client’s right to ask questions, decline an exercise or stop participation.

Consent must be voluntary.

A person must not obtain consent through:

  1. deception;

  2. intimidation;

  3. unreasonable pressure;

  4. withholding material information; or

  5. taking advantage of a significant power imbalance.

Consent to one activity does not automatically constitute consent to another activity.

A client may withdraw consent to an exercise, physical adjustment, recording, photograph or optional activity at any time.

11. PHYSICAL TOUCH AND HANDS-ON CUEING

Physical touch can be sensitive and must be used carefully.

Before using hands-on cueing, an instructor must:

  1. consider whether touch is necessary or beneficial;

  2. explain the intended purpose;

  3. request clear consent;

  4. respect a refusal without embarrassment or disadvantage;

  5. use the least intrusive contact reasonably required;

  6. avoid intimate areas;

  7. remain attentive to verbal and non-verbal signs of discomfort; and

  8. stop immediately if consent is withdrawn.

General consent obtained at the beginning of a course or session does not remove the instructor’s responsibility to communicate appropriately in the moment.

An instructor must not:

  1. use touch for a sexual, humiliating, punitive or unnecessary purpose;

  2. surprise a client with intimate or forceful contact;

  3. imply that consent is required to participate;

  4. ridicule a client for declining touch; or

  5. continue touching a client who appears uncomfortable.

Alternative verbal, visual or self-tactile cues should be offered where practical.

12. SPECIAL POPULATIONS AND ADDITIONAL NEEDS

Professionals must use additional care when working with people whose needs may require specialised knowledge or modification, including:

  1. pregnant or postnatal clients;

  2. older adults;

  3. children and adolescents;

  4. clients with osteoporosis or reduced bone density;

  5. clients with disability;

  6. clients with neurological conditions;

  7. clients recovering from surgery;

  8. clients experiencing persistent pain;

  9. clients with cardiovascular or metabolic conditions;

  10. clients with pelvic-floor symptoms;

  11. clients receiving cancer treatment or recovery support; and

  12. clients with limited exercise experience.

Professionals must not represent themselves as specialists unless they possess appropriate education, experience and any legally required credentials.

Where the person’s needs exceed the instructor’s competence, the instructor must modify, defer or refer the service.

13. EMERGENCIES AND SERIOUS SYMPTOMS

Professionals must respond promptly and appropriately to emergencies.

A session should be stopped where a client exhibits symptoms suggesting a potentially serious event, including:

  1. chest pain;

  2. collapse or loss of consciousness;

  3. severe breathing difficulty;

  4. signs of stroke;

  5. severe allergic reaction;

  6. serious injury;

  7. sudden confusion;

  8. uncontrolled bleeding; or

  9. another acute and potentially life-threatening symptom.

Professionals should contact emergency services where reasonably required and provide assistance only within their training and competence.

Professionals must not delay emergency assistance in order to:

  1. finish a session;

  2. avoid disruption;

  3. protect a business reputation;

  4. obtain social-media footage; or

  5. seek permission from a person who is unable to provide it.

14. PROFESSIONAL COMPETENCE

Professionals must:

  1. maintain the knowledge and practical skill reasonably required for their role;

  2. recognise the limits of their competence;

  3. seek supervision, mentoring or further education where appropriate;

  4. use equipment only where trained to do so;

  5. keep knowledge reasonably current;

  6. prepare adequately for sessions and assessments;

  7. provide instruction with reasonable care;

  8. avoid techniques they cannot safely teach;

  9. respond constructively to feedback; and

  10. correct material gaps in competence.

Completing an educational programme is not the end of professional development.

Graduates should continue learning through:

  1. professional reading;

  2. workshops;

  3. mentoring;

  4. observation;

  5. practice;

  6. continuing education;

  7. reflective review; and

  8. appropriate specialist training.

15. IMPAIRMENT AND FITNESS TO PRACTISE

A professional must not teach, assess, supervise or provide services where their ability to do so safely is materially impaired by:

  1. alcohol;

  2. illegal drugs;

  3. misuse of medication;

  4. extreme fatigue;

  5. acute illness;

  6. serious emotional distress;

  7. injury;

  8. loss of concentration; or

  9. another condition that creates an unreasonable risk.

A professional who becomes impaired during a session must take reasonable steps to stop or transfer the service safely.

Professionals should seek appropriate support where a health or personal issue is affecting their ability to practise.

This section does not require a person to disclose unnecessary private health information. It requires responsible management of any condition that materially affects safe professional practice.

16. HONESTY AND ACCURATE REPRESENTATION

People covered by this Code must communicate honestly.

They must not:

  1. misrepresent qualifications;

  2. claim credentials they have not earned;

  3. describe an incomplete course as completed;

  4. use a title that falsely implies professional registration;

  5. claim to be a physiotherapist, doctor, dietitian or other regulated professional without legal authority;

  6. misrepresent employment or affiliation with Motus Institute;

  7. falsify client, assessment or attendance records;

  8. provide false references or testimonials;

  9. exaggerate experience;

  10. misrepresent the recognition of a Motus Institute certificate;

  11. make a false claim about likely results; or

  12. conceal a material conflict where disclosure is required.

A person may accurately describe the Motus Institute programme they completed but must not imply that Tradii has granted a government licence, university degree or third-party accreditation unless that statement is factually correct and expressly authorised.

17. USE OF MOTUS INSTITUTE CREDENTIALS

Students may describe themselves as Motus Institute students but must not represent themselves as graduates before completing the relevant requirements.

Graduates may use the title and certificate description authorised for the programme completed.

Graduates must not:

  1. alter a certificate;

  2. create a false certificate;

  3. permit another person to use their certificate;

  4. use a certificate that has been formally suspended or revoked;

  5. imply completion of a broader qualification than was completed;

  6. imply that Motus Institute endorses all services they provide;

  7. imply that they are employed by Tradii when they are not; or

  8. use Motus Institute branding without permission.

When describing a credential, graduates should use clear wording that identifies:

  1. the programme completed;

  2. the issuing organisation;

  3. whether the credential is current, where relevant; and

  4. any material limitation on its scope.

18. EVIDENCE-INFORMED COMMUNICATION

Professionals must distinguish between:

  1. established knowledge;

  2. emerging evidence;

  3. professional opinion;

  4. personal experience;

  5. client experience; and

  6. marketing language.

Professionals must not present uncertain, disputed or anecdotal claims as proven facts.

Health, fitness and body-composition claims must be responsible and proportionate.

Professionals must not claim that Pilates or another service:

  1. cures a disease;

  2. guarantees pain relief;

  3. guarantees weight loss;

  4. permanently corrects every postural variation;

  5. replaces necessary medical care;

  6. heals every injury;

  7. guarantees fertility or pregnancy outcomes;

  8. prevents all future injuries; or

  9. produces identical results for every person.

Professionals may discuss potential benefits where the wording is accurate, appropriately qualified and consistent with available evidence.

19. BODY IMAGE, WEIGHT AND APPEARANCE

Professionals must communicate about bodies, weight and appearance responsibly.

They must not:

  1. shame a person’s body;

  2. humiliate a client about weight, shape, ability or age;

  3. promote disordered eating;

  4. encourage unsafe or extreme weight-loss practices;

  5. make a diagnosis of an eating disorder;

  6. guarantee a particular physical appearance;

  7. present one body type as morally superior;

  8. use fear or inadequacy to pressure a sale; or

  9. make a person’s participation conditional on appearance.

Marketing may discuss aesthetic goals where lawful and accurate, but must not exploit vulnerability or make misleading claims.

Professionals should use language that supports agency, capability, informed choice and realistic expectations.

20. PROFESSIONAL BOUNDARIES

Professionals must maintain boundaries appropriate to their role and the power they hold.

They must not:

  1. exploit a client or learner emotionally, sexually, financially or professionally;

  2. use a professional relationship to obtain an improper personal benefit;

  3. pressure a client or learner into an unrelated commercial arrangement;

  4. seek confidential personal information without a legitimate reason;

  5. use intimidation, humiliation or coercion;

  6. make sexual comments or advances;

  7. engage in sexual contact during a professional service;

  8. pursue an intimate relationship where a current professional power imbalance makes free consent doubtful;

  9. encourage inappropriate dependency;

  10. use private information to manipulate a person; or

  11. retaliate when a client or learner establishes a boundary.

Where a personal, family, financial or romantic relationship exists outside the professional setting, the professional must consider whether they can provide services objectively and safely.

Where the conflict cannot be appropriately managed, the person should decline or transfer the professional role.

21. SEXUAL MISCONDUCT

Sexual harassment, sexual exploitation and sexual misconduct are prohibited.

This includes:

  1. unwanted sexual comments;

  2. sexual jokes directed at another person;

  3. intrusive questions about sexual activity;

  4. sexualised remarks about a person’s body;

  5. unwanted touching;

  6. requesting sexual material;

  7. exposing a person to sexual content without consent;

  8. offering professional advantage in exchange for sexual conduct;

  9. threatening disadvantage after rejection;

  10. grooming or exploiting a learner or client;

  11. sexual contact with a person unable to provide valid consent; and

  12. retaliation against a person who reports or resists sexual conduct.

Consent to exercise instruction or hands-on cueing is not consent to sexual contact.

A person who experiences or witnesses sexual misconduct may report it under the Motus Institute Grievance and Appeals Policy and may also contact an appropriate external authority.

22. HARASSMENT, BULLYING AND ABUSE

People covered by this Code must not engage in:

  1. bullying;

  2. intimidation;

  3. threats;

  4. stalking;

  5. repeated unwanted contact;

  6. verbal abuse;

  7. humiliating treatment;

  8. deliberate social exclusion used as punishment;

  9. discriminatory harassment;

  10. cyberbullying;

  11. retaliation;

  12. coercive control; or

  13. misuse of professional authority.

Reasonable performance feedback, assessment decisions, correction of unsafe conduct and enforcement of legitimate policies do not constitute bullying merely because the recipient disagrees with them.

Such actions must nevertheless be communicated professionally and implemented fairly.

23. EQUALITY, DIVERSITY AND INCLUSION

Motus Institute is committed to respectful and inclusive participation.

People covered by this Code must not unlawfully discriminate on the basis of a protected characteristic, which may include:

  1. race;

  2. colour;

  3. ethnicity;

  4. nationality;

  5. sex;

  6. pregnancy;

  7. marital or family status;

  8. gender identity;

  9. sexual orientation;

  10. age;

  11. disability;

  12. religion;

  13. political belief where legally protected;

  14. veteran status; or

  15. another characteristic protected by applicable law.

Professionals should:

  1. use respectful language;

  2. avoid stereotypes;

  3. consider accessibility;

  4. offer reasonable modifications where appropriate;

  5. respect names and personal forms of address;

  6. avoid assumptions about ability or goals;

  7. respond appropriately to discriminatory conduct; and

  8. seek to create a learning and exercise environment in which people are treated with dignity.

This does not require an instructor to provide a service that would be unsafe, unlawful or outside their competence.

24. ACCESSIBILITY AND REASONABLE ADJUSTMENTS

People involved in delivering or assessing Motus Institute programmes must consider reasonable adjustments for learners or clients with disability or additional needs.

Adjustments may include:

  1. alternative communication formats;

  2. additional time;

  3. captioning or written instructions;

  4. modified exercise options;

  5. alternative assessment arrangements;

  6. use of support persons;

  7. modified equipment setup;

  8. rest breaks; or

  9. another practical adjustment.

An adjustment does not require Motus Institute or a professional to:

  1. remove an essential competency requirement;

  2. compromise safety;

  3. guarantee a particular assessment outcome;

  4. fundamentally alter the nature of a programme;

  5. provide a regulated clinical service; or

  6. accept an unjustifiable burden.

Requests should be considered individually, respectfully and without unnecessary disclosure of private information.

25. PRIVACY AND CONFIDENTIALITY

Professionals must protect confidential information obtained through their role.

Confidential information may include:

  1. contact information;

  2. health information;

  3. payment information;

  4. account information;

  5. client goals;

  6. assessment submissions;

  7. assessment results;

  8. workplace information;

  9. business information;

  10. complaints;

  11. investigation records; and

  12. private communications.

Confidential information must not be accessed, used or disclosed except:

  1. for a legitimate professional purpose;

  2. with valid authorisation;

  3. to protect a person from a serious and imminent risk;

  4. to comply with law;

  5. to report misconduct through an authorised process;

  6. to obtain confidential professional or legal advice; or

  7. as otherwise permitted by the Motus Institute Privacy Policy.

Professionals must take reasonable steps to:

  1. secure records;

  2. protect passwords;

  3. avoid discussing clients in public places;

  4. use appropriate communication channels;

  5. restrict access to people with a legitimate need;

  6. avoid identifying clients in teaching examples without permission; and

  7. safely dispose of records when no longer required.

26. CLIENT PHOTOGRAPHS, VIDEOS AND TESTIMONIALS

A client or learner must not be photographed, filmed, recorded or publicly identified without appropriate consent.

Before using client or learner material, a professional must explain:

  1. what will be captured;

  2. how it will be used;

  3. where it may be published;

  4. whether paid advertising is involved;

  5. whether the material may remain online;

  6. whether identifying information will be included; and

  7. how consent can be withdrawn for future use where practical.

A person must not be pressured to provide a photograph, video, review or testimonial.

Refusal must not affect access to a purchased service, assessment result or professional treatment.

Testimonials must be genuine and must not be materially edited to create a misleading impression.

Before-and-after material must not:

  1. be digitally altered in a misleading way;

  2. omit material facts necessary to understand the result;

  3. imply guaranteed outcomes;

  4. exploit a vulnerable person; or

  5. breach privacy or advertising law.

27. RECORDKEEPING

Professionals must create and maintain records appropriate to their role and legal obligations.

Records may include:

  1. client consent;

  2. screening information;

  3. attendance;

  4. relevant session information;

  5. incident reports;

  6. referrals;

  7. assessment records;

  8. feedback;

  9. certificate records;

  10. complaints; and

  11. financial records.

Records must be:

  1. accurate;

  2. created within a reasonable time;

  3. written professionally;

  4. stored securely;

  5. protected from inappropriate access;

  6. retained for any legally required period; and

  7. corrected transparently where an error is identified.

A person must not falsify, backdate, destroy or alter a record to conceal misconduct or avoid accountability.

28. STUDENT AND LEARNER RESPONSIBILITIES

Learners must:

  1. engage respectfully with instructors, assessors and other learners;

  2. submit their own work;

  3. follow assessment instructions;

  4. provide accurate information;

  5. protect their account credentials;

  6. respect intellectual-property rights;

  7. avoid disruptive or abusive conduct;

  8. follow reasonable safety instructions;

  9. disclose relevant information where necessary for safe participation;

  10. avoid impersonating another learner;

  11. obtain permission before recording or photographing others;

  12. use feedback constructively; and

  13. comply with Motus Institute policies.

A learner must not knowingly place another person at risk during practice teaching or assessment.

Learners practising with volunteer participants must explain that they are students and must obtain appropriate consent.

29. ACADEMIC AND ASSESSMENT INTEGRITY

All work submitted for assessment must honestly represent the learner’s own knowledge and performance.

Academic or assessment misconduct includes:

  1. plagiarism;

  2. copying another learner’s work;

  3. purchasing completed work;

  4. submitting another person’s video;

  5. impersonation;

  6. allowing another person to complete an assessment;

  7. falsifying teaching or observation hours;

  8. falsifying client participation;

  9. altering assessment records;

  10. sharing confidential assessment answers;

  11. obtaining unauthorised assistance;

  12. fabricating references or evidence; and

  13. using artificial intelligence contrary to assessment instructions.

Learners may use ordinary proofreading, accessibility or research tools where permitted.

Where artificial intelligence is allowed, the learner remains responsible for:

  1. the accuracy of the work;

  2. disclosing its use where required;

  3. protecting confidential information;

  4. checking sources;

  5. demonstrating their own competence; and

  6. complying with the applicable assessment instructions.

An assessment intended to demonstrate personal knowledge or teaching competence must not be replaced by AI-generated work.

30. ETHICAL ASSESSMENT PRACTICE

Instructors and assessors must:

  1. apply published assessment criteria;

  2. assess the work actually submitted;

  3. avoid bias and improper favouritism;

  4. identify and manage conflicts of interest;

  5. provide appropriate instructions;

  6. maintain assessment confidentiality;

  7. provide constructive feedback;

  8. document material decisions;

  9. make reasonable adjustments where appropriate;

  10. avoid accepting gifts or benefits intended to influence an outcome;

  11. avoid assessing a person where impartiality cannot be maintained; and

  12. respect the learner’s right to use the grievance and appeals process.

Assessors must not:

  1. guarantee a pass before reviewing the work;

  2. pass a learner who has not met an essential competency;

  3. fail a learner as punishment for criticism or disagreement;

  4. seek personal or commercial benefit in exchange for a result;

  5. publicly humiliate a learner;

  6. disclose confidential assessment material without authority; or

  7. alter an assessment outcome for an improper reason.

31. CONFLICTS OF INTEREST

People covered by this Code must identify and appropriately manage actual, potential and reasonably perceived conflicts of interest.

A conflict may arise from:

  1. a personal relationship;

  2. a family relationship;

  3. a financial interest;

  4. a business relationship;

  5. a competing professional role;

  6. a gift or benefit;

  7. prior involvement in a dispute;

  8. personal hostility;

  9. public statements about a person; or

  10. another interest that could affect impartial judgement.

Where a conflict exists, the person must:

  1. disclose it to the appropriate person;

  2. avoid participating in the decision where impartiality is compromised;

  3. follow any conflict-management direction;

  4. document the management approach where appropriate; and

  5. prioritise client, learner and public safety.

Disclosure alone may not be sufficient where the conflict cannot reasonably be managed.

32. GIFTS, BENEFITS AND FINANCIAL INFLUENCE

A person must not offer, request or accept a gift, payment, commission or benefit intended to improperly influence:

  1. an assessment result;

  2. enrolment;

  3. certification;

  4. a refund decision;

  5. a referral;

  6. procurement;

  7. disciplinary action;

  8. a grievance outcome; or

  9. another professional decision.

Modest gifts of appreciation may be accepted where:

  1. they are lawful;

  2. they are not solicited;

  3. they are not linked to a pending decision;

  4. they would not reasonably create an appearance of improper influence; and

  5. any applicable workplace policy permits acceptance.

Commercial commissions, affiliate arrangements and referral payments must be disclosed where they could influence a client’s decision.

33. FAIR BUSINESS AND COMMERCIAL PRACTICES

People representing Motus Institute or operating their own professional practice must act honestly in commercial dealings.

They must:

  1. communicate prices clearly;

  2. disclose material payment and cancellation terms;

  3. avoid hidden or misleading charges;

  4. issue accurate receipts or invoices where required;

  5. honour lawful refund and consumer obligations;

  6. avoid high-pressure sales practices;

  7. distinguish optional purchases from required programme costs;

  8. describe services accurately;

  9. avoid creating false urgency;

  10. avoid fabricating scarcity;

  11. avoid misleading comparisons with competitors; and

  12. respond to complaints professionally.

A person must not take advantage of a client’s injury, insecurity, fear or lack of knowledge to sell an unnecessary service.

34. ADVERTISING AND MARKETING

Advertising must be honest, accurate and capable of reasonable substantiation.

A person must not:

  1. guarantee results that cannot be guaranteed;

  2. claim a service is medically necessary without authority;

  3. imply that a qualification has recognition it does not have;

  4. use fake reviews or followers;

  5. hide a material commercial relationship;

  6. use an image without permission;

  7. make misleading claims about another instructor;

  8. falsely claim exclusivity;

  9. use a protected title without authority;

  10. present paid content as independent opinion without disclosure;

  11. create a misleading impression through editing; or

  12. market a service outside the provider’s competence.

Sponsored content, gifts, affiliate links and paid endorsements must be disclosed clearly where required.

35. SOCIAL MEDIA AND PUBLIC COMMUNICATION

This Code applies to professional conduct through social media, email, messaging platforms, online communities and public statements.

People covered by this Code must:

  1. protect confidential information;

  2. communicate respectfully;

  3. avoid misleading health claims;

  4. obtain permission before posting identifiable client material;

  5. distinguish personal opinion from an official Motus Institute position;

  6. disclose relevant commercial relationships;

  7. avoid harassment and targeted abuse;

  8. correct material errors where appropriate;

  9. avoid presenting another person’s content as their own; and

  10. comply with platform rules and applicable law.

A disclaimer that views are personal does not excuse harassment, confidentiality breaches, unlawful discrimination, deception or conduct materially inconsistent with this Code.

People who are not authorised spokespeople must not claim to speak on behalf of Tradii or Motus Institute.

36. INTELLECTUAL PROPERTY

People covered by this Code must respect copyright, trademarks, course materials and other intellectual-property rights.

They must not:

  1. copy or distribute Motus Institute course materials without permission;

  2. share course logins;

  3. record protected course content without permission;

  4. upload Motus Institute materials to another platform;

  5. remove copyright notices;

  6. reproduce assessments or answer keys;

  7. present another person’s material as their own;

  8. use Motus Institute branding without authority;

  9. create a competing product by substantially copying protected course content; or

  10. use confidential materials to train an artificial-intelligence system without authority.

Graduates may apply the skills and knowledge they have learned in their own teaching. This does not grant permission to reproduce Motus Institute videos, manuals, scripts, graphics, assessments, lesson plans or branding.

37. TECHNOLOGY AND ARTIFICIAL INTELLIGENCE

Technology and artificial intelligence must be used responsibly.

A person covered by this Code must not:

  1. enter confidential client or learner information into an unauthorised AI system;

  2. use AI to fabricate qualifications, evidence, testimonials or records;

  3. use AI to impersonate another person;

  4. create deceptive images, audio or video;

  5. submit AI-generated assessment work contrary to programme rules;

  6. rely on AI-generated clinical or safety information without appropriate review;

  7. automate communications in a misleading way;

  8. use technology to harass, monitor or exploit another person; or

  9. infringe intellectual-property rights through technology.

A professional remains responsible for decisions, advice, content and communications produced with technological assistance.

AI output must be checked for:

  1. accuracy;

  2. safety;

  3. bias;

  4. appropriate scope;

  5. confidentiality;

  6. intellectual-property issues; and

  7. misleading claims.

38. COLLEGIAL CONDUCT

Professionals should contribute to a respectful professional community.

They should:

  1. communicate disagreements constructively;

  2. provide feedback honestly and respectfully;

  3. acknowledge the work of others;

  4. avoid malicious gossip;

  5. avoid knowingly false statements about another professional;

  6. support appropriate referral and collaboration;

  7. raise safety concerns through suitable channels;

  8. respect differences in teaching style where safety and competence are maintained; and

  9. avoid conduct intended solely to damage another person’s livelihood or reputation.

This section does not prevent good-faith criticism, reporting misconduct, academic discussion or honest consumer feedback.

Concerns about another professional should be based on relevant information rather than personal rivalry or commercial competition.

39. RESPONSIBILITIES OF LEADERS, EDUCATORS AND MANAGERS

People in positions of authority have additional responsibilities.

They must:

  1. model ethical conduct;

  2. avoid abusing authority;

  3. respond appropriately to reported concerns;

  4. protect people from retaliation;

  5. make decisions fairly;

  6. maintain appropriate confidentiality;

  7. address conflicts of interest;

  8. provide clear expectations;

  9. support safe workloads and practices;

  10. provide reasonable feedback and supervision;

  11. avoid favouritism;

  12. maintain accurate records; and

  13. escalate serious matters where necessary.

A manager, educator or assessor must not ignore credible allegations merely because the person accused is commercially valuable, popular, senior or personally connected to them.

40. SAFEGUARDING CHILDREN AND VULNERABLE PEOPLE

Where services involve children, adolescents or vulnerable adults, professionals must apply appropriate safeguarding practices.

This includes:

  1. complying with working-with-children or background-check requirements;

  2. obtaining appropriate parent or guardian consent;

  3. maintaining transparent communication;

  4. avoiding unnecessary private or isolated contact;

  5. using appropriate language and physical contact;

  6. respecting the person’s dignity and capacity;

  7. reporting suspected abuse where required;

  8. avoiding private messaging that is inconsistent with the professional role;

  9. using appropriate supervision; and

  10. maintaining professional boundaries with family members and carers.

A child’s agreement should be sought in an age-appropriate way in addition to any legally required adult consent.

A professional must not promise absolute secrecy where safeguarding concerns may need to be reported.

41. PERSONAL RELATIONSHIPS AND NEPOTISM

Personal relationships must not compromise safety, fairness or professional judgement.

A person must disclose a relevant relationship where they are involved in:

  1. assessment;

  2. recruitment;

  3. promotion;

  4. contracting;

  5. payment approval;

  6. disciplinary action;

  7. grievance review; or

  8. another decision affecting the related person.

A person must not give an improper advantage or disadvantage because of friendship, family relationship, romantic involvement, hostility or personal loyalty.

Where appropriate, the decision should be transferred to an impartial person.

42. ENVIRONMENTAL AND COMMUNITY RESPONSIBILITY

Where reasonably practicable, professionals should:

  1. use equipment responsibly;

  2. maintain clean and hygienic environments;

  3. avoid unnecessary waste;

  4. follow lawful disposal procedures;

  5. respect shared facilities;

  6. minimise unreasonable disruption to neighbours and communities; and

  7. consider the broader effect of professional activities.

This responsibility must not override client safety, infection control or legal requirements.

43. RAISING ETHICAL CONCERNS

A person who reasonably believes that this Code may have been breached should raise the concern through an appropriate channel.

Concerns may be submitted to:

[email protected]

Use the subject line:

Ethical Practice Concern

The report should include, where available:

  1. the reporter’s name and contact details;

  2. the person whose conduct is being reported;

  3. a description of what occurred;

  4. relevant dates;

  5. the people involved;

  6. supporting documents or screenshots;

  7. any immediate safety concern; and

  8. whether the matter has been reported elsewhere.

A report will not automatically be rejected because some information is unavailable.

Anonymous reports may be considered, although anonymity may limit investigation and individual remedies.

44. DUTY TO REPORT SERIOUS MISCONDUCT

People in positions of responsibility within Motus Institute must report credible information concerning serious misconduct through the appropriate internal or external channel.

Serious misconduct may include:

  1. abuse;

  2. sexual misconduct;

  3. exploitation;

  4. serious safety breaches;

  5. fraudulent certification;

  6. deliberate falsification of assessments;

  7. theft;

  8. unlawful discrimination;

  9. serious privacy breaches;

  10. threats of violence;

  11. retaliation;

  12. conduct creating a significant risk to the public; or

  13. criminal conduct relevant to the professional role.

This duty does not require a person to investigate the matter personally.

A report should be made in good faith and limited to information reasonably believed to be relevant.

Mandatory legal reporting obligations must always be followed.

45. NON-RETALIATION

Motus Institute prohibits retaliation against a person who, in good faith:

  1. raises an ethical concern;

  2. makes a grievance;

  3. submits an appeal;

  4. provides evidence;

  5. participates in an investigation;

  6. refuses to engage in unethical conduct; or

  7. contacts an appropriate external authority.

Retaliation may include:

  1. threats;

  2. harassment;

  3. punitive assessment;

  4. unjustified removal from a programme;

  5. reduction of work;

  6. reputational attacks;

  7. intimidation;

  8. exclusion;

  9. adverse commercial treatment; or

  10. pressure to withdraw a report.

A report that is not substantiated is not necessarily dishonest or made in bad faith.

Knowingly making a false allegation or fabricating evidence may itself breach this Code.

46. RESPONSE TO ETHICAL CONCERNS

Motus Institute may address concerns under:

  1. the Grievance and Appeals Policy;

  2. the Terms and Conditions of Use;

  3. an employment or contractor process;

  4. an assessment-integrity process;

  5. a safeguarding process;

  6. a privacy or security process;

  7. a certificate-review process; or

  8. another appropriate procedure.

The response may include:

  1. preliminary assessment;

  2. risk management;

  3. preservation of evidence;

  4. an opportunity for affected people to respond;

  5. review by an impartial person;

  6. external professional advice;

  7. temporary protective action;

  8. a written finding;

  9. corrective action; and

  10. an appeal or review opportunity where applicable.

Motus Institute will seek to apply procedural fairness and proportionality.

47. POSSIBLE OUTCOMES

Where a breach is established, possible outcomes may include:

  1. education or guidance;

  2. corrective feedback;

  3. an apology;

  4. additional supervision;

  5. further training;

  6. a warning;

  7. an improvement plan;

  8. reassessment;

  9. correction of records;

  10. restriction of duties;

  11. removal from an assessment role;

  12. suspension from a course or community;

  13. termination of enrolment;

  14. suspension or termination of employment or a contract;

  15. withdrawal of authority to represent Motus Institute;

  16. removal of permission to use Motus branding;

  17. suspension or revocation of a certificate where permitted;

  18. notification to an insurer, regulator, professional body or authority where lawful and appropriate;

  19. referral to law enforcement;

  20. no further action; or

  21. another proportionate response.

The outcome will depend on factors including:

  1. seriousness;

  2. actual or potential harm;

  3. intent;

  4. repetition;

  5. level of responsibility;

  6. insight and cooperation;

  7. previous conduct;

  8. likelihood of recurrence;

  9. legal obligations; and

  10. whether corrective action can adequately manage the risk.

48. CERTIFICATE SUSPENSION OR REVOCATION

Motus Institute may review the status of a certificate where there is credible evidence that it was:

  1. obtained through fraud;

  2. obtained through impersonation;

  3. supported by falsified evidence;

  4. issued because of a material administrative error;

  5. obtained through serious academic misconduct; or

  6. being used in a materially false or dangerous manner.

Motus Institute may also consider action where a graduate commits serious professional misconduct that directly undermines the integrity of the credential or creates a material risk to the public.

Except where urgent temporary action is reasonably required, the graduate will ordinarily receive:

  1. notice of the concern;

  2. sufficient information to understand the issue;

  3. an opportunity to respond;

  4. an impartial review;

  5. a written decision; and

  6. information about any available appeal.

Certificate action will not be taken merely because a graduate respectfully disagrees with Motus Institute, provides genuine criticism or exercises a legal right.

49. CONFIDENTIALITY OF ETHICS PROCESSES

Information about an ethics concern will be disclosed only where reasonably necessary to:

  1. assess or investigate it;

  2. provide procedural fairness;

  3. protect safety;

  4. obtain professional or legal advice;

  5. implement an outcome;

  6. comply with law;

  7. notify an appropriate authority; or

  8. protect the integrity of the Services.

Motus Institute cannot promise absolute confidentiality.

The person reporting a concern should avoid unnecessary public disclosure while the matter is under review, but may:

  1. seek confidential advice;

  2. use a support person;

  3. report to an authority;

  4. exercise a legal right; or

  5. take reasonable action to protect safety.

50. ETHICAL DECISION-MAKING FRAMEWORK

When facing an ethical issue, a person should consider:

  1. What are the facts?
    Separate verified information from assumptions.

  2. Who may be affected?
    Consider clients, learners, colleagues, the public and Motus Institute.

  3. What risks exist?
    Consider physical, psychological, privacy, financial, professional and reputational risks.

  4. What laws, policies and duties apply?
    Review relevant requirements.

  5. Am I acting within my competence and authority?
    Seek help where the matter is outside your role.

  6. Is there a conflict of interest?
    Disclose and manage it.

  7. Has the affected person been heard?
    Avoid making preventable assumptions.

  8. Would the decision withstand transparent review?
    Consider whether it is honest, fair and defensible.

  9. Is there a safer or less harmful alternative?
    Choose a proportionate response.

  10. Should I document or escalate the matter?
    Create an appropriate record and seek guidance where necessary.

Where uncertainty remains, the person should pause, avoid creating unnecessary risk and seek appropriate guidance.

51. RELATIONSHIP WITH OTHER POLICIES

This Code should be read together with:

  1. the Motus Institute Terms and Conditions of Use;

  2. the Motus Institute Privacy Policy;

  3. the Motus Institute Grievance and Appeals Policy;

  4. assessment requirements;

  5. community guidelines;

  6. applicable course information;

  7. employment and contractor policies;

  8. safeguarding procedures;

  9. intellectual-property requirements; and

  10. any applicable law or professional standard.

Where this Code establishes a higher ethical expectation than the minimum legal requirement, people representing Motus Institute are expected to follow this Code to the extent lawful and reasonably applicable.

Where this Code conflicts with a mandatory law, the law prevails.

52. RESPONSIBILITY FOR UNDERSTANDING THE CODE

People covered by this Code are responsible for:

  1. reading it;

  2. seeking clarification where necessary;

  3. applying it to their role;

  4. completing required ethics training;

  5. reporting relevant conflicts;

  6. cooperating with legitimate reviews; and

  7. remaining informed about updates.

A person’s failure to read the Code does not excuse serious or deliberate misconduct.

53. CHANGES TO THIS CODE

Motus Institute may update this Code to reflect:

  1. changes in law;

  2. changes in professional standards;

  3. changes to Motus Institute programmes;

  4. new technologies;

  5. emerging ethical issues;

  6. lessons from grievances and incidents;

  7. changes to the Tradii business; or

  8. reasonable improvements to professional practice.

The updated Code will display a revised “Last updated” date.

Material changes will be communicated where reasonably appropriate.

A matter already under formal review will ordinarily be assessed against the standards applying when the relevant conduct occurred, unless applying a later procedural improvement is fair and lawful.

54. CONTACT

Questions or concerns about this Code may be directed to:

Tradii, Inc. – Motus Institute
Email: [email protected]

Use the subject line:

Code of Ethical Practice

Reports concerning possible breaches should use the subject line:

Ethical Practice Concern

55. COMMITMENT

By studying with, working for, representing or maintaining a professional association with Motus Institute, each person covered by this Code is expected to:

  1. act safely;

  2. practise within their competence;

  3. communicate honestly;

  4. respect professional boundaries;

  5. protect privacy;

  6. treat others fairly;

  7. avoid exploitation;

  8. maintain assessment integrity;

  9. accept accountability;

  10. raise serious concerns appropriately; and

  11. contribute positively to the standards and reputation of the Pilates profession.